Refund Policy

Our policy states that we do not offer refunds, but we are happy to facilitate exchanges on items that are not custom-made. Each item is crafted by hand. Items are one of kind. Items may vary from the picture on the website. Please note that exchanges must be initiated within a two-week time frame, and buyers are responsible for shipping costs. If you have any questions or concerns, feel free to out to us at info@jessgarb.com. Thank you for your understanding!